Contact Advanced Optimal Healthcare in Lutz, FL

Get in touch with Advanced Optimal Healthcare in Lutz, FL by phone, email or online booking. Our office on N Dale Mabry Hwy sees patients by appointment Monday through Friday, in person or by telehealth, and our team answers messages during office hours. If you are new to the practice, the easiest first step is a complimentary consultation.

Schedule a Complimentary Consultation

The complimentary consultation is a 20-minute conversation, in the office or by video, to review our primary care and wellness services, compare membership levels and answer your questions, with no obligation to enroll. Call (813) 330-6224 during office hours, or book online through our patient portal and pick the time that suits you. Prefer to write? Use the contact form on this page and a team member will follow up during office hours to confirm a time.

Visit Our Lutz Office

• Address: 18938 N Dale Mabry Hwy, Ste 101, Lutz, FL 33548
• Phone: (813) 330-6224
• Email: info@advancedoptimalhealthcare.com
• Directions: open directions to our Lutz office in Google Maps

Office hours, by appointment:

We are a short drive from Land O' Lakes, Carrollwood and Wesley Chapel. One patient is scheduled at a time, so arriving a few minutes early helps us start on time.

Multiple Ways to Reach Us

• Phone: call (813) 330-6224 for scheduling and anything time-sensitive.
• Email: write to the office for non-urgent questions and records requests.
• Patient portal: schedule and manage appointments online.
• Facebook: Advanced Optimal Healthcare on Facebook for practice updates.
• Instagram: @advanced_optimal_healthcare on Instagram.
• Google: leave a Google review after your visit; it helps neighbors in Lutz find the practice.

Members also reach Dr. Anilda Ortiz, DNP, APRN, FNP-C, directly by phone, secure text, video chat and email as part of their direct primary care membership. For billing, scheduling or office questions, ask for Jorge Ortiz, our Operations Manager.

Contact FAQs

Do I need an appointment?

Yes. Visits are by appointment, in the office or by telehealth, so that one patient is scheduled at a time and you are seen on time. Members get seen when they need to by calling or messaging the office, and sick visits are scheduled the same way.

Do you accept my insurance?

Office visits are covered by your monthly membership rather than billed to insurance, so there are no copays or deductibles for in-office care at any membership level. You keep your insurance for labs, imaging, medications, specialists and hospital care, and members receive discounted pricing on labs, imaging and medications.

Are telehealth visits available?

Yes. Members can choose a telehealth visit for many concerns, including follow-ups, medication questions and lab reviews. Blood draws, physicals and in-office treatments require an office visit; call if you are unsure which type fits.

What should I bring to my first visit?

Bring a photo ID, your insurance card, a current list of medications and supplements with doses, and any recent lab results or records from a previous provider. If you track blood pressure or glucose at home, bring the readings so Dr. Ortiz can spend the visit on your questions instead of paperwork.

What is your cancellation policy?

Memberships are billed monthly and can be canceled with 30-day notice. To change or cancel a scheduled visit, contact the office by phone or through the patient portal as early as you can so the time can go to another patient. Wellness treatments, including those paid with flexible payment plans through Cherry, follow the same request.